Understand howLogitel Net Société Généralehas evolved, it is above all to quickly clarify the ideas received around this now closed service and offer you useful benchmarks to facilitate the transition to the new digital spaces proposed bySociété Générale. With practical advice and accessible language, ambition is to accompany every customer, from the first steps in the online banking world to the acquisition of reassuring and reliable reflexes. Whatever your degree of ease with digital tools, you will find real security at every step.
Logitel Net Société Générale: What is this and why does this service no longer exist in 2024?
Are you trying to find Logitel Net or want to know how to access your Societe Generale account online? Let us look together at the history of this pioneering service, and then see what we need to remember in order to effectively use the current tools.
Logitel Net, a banking service that marked its era
Founded in 1998, Logitel Net is one of the first distance banking services reserved for individuals in France. Available free of charge for all Societe Generale clients, it offered the possibility to instantly check its balances, make transfers, issue stock exchange orders or exchange with its agency via a secure courier... all this from the first connection, regardless of the schedule or the day!
Access was simple – you entered an 8-digit customer code (personal, displayed on paper records), then a 6-digit secret code received by confidential mail. It was almost incredible at the time: with Internet Explorer 5, a 56k modem and a lot of patience, the bank became accessible in a few minutes from home.
But precisely, how long has Logitel Net retired? In the early 2010s, Société Générale began a modernization of its systems: progressive migration to a newenhanced, secure customer spaceand now designed for computer and smartphone. Logitel Net currently belongs to SG's digital heritage: it cannot be accessed today, any attempt or search of the address www.logitel-net.fr automatically redirects to the bank's new portals.
A user perspective:
Martine, 64, former user: "I regularly wonder what Logitel Net has become... It was convenient, but sometimes I feared that I might get coded wrong or get caught. Today's customer space is easier, it really reassures me!"
Some first-hour customers remember having waited long minutes for the connection, sometimes with some hesitation on the identifiers. One advisor recently confided that the new platform reduces these concerns and greatly facilitates follow-up for all.
Logitel Net and LogiTel Company: two worlds not to be confused
Logitel Net, the Société Générale's historical platform, is regularly confused with LogiTel, which does not actually concern the banking world.
Online banking on one side, pro tools on the other
To avoid making a mistake, keep this distinction in mind: Logitel Net identifies the service reserved for individuals of the Société Générale; LogiTel, for its part, is an option designed for professionals, including VoIP telephony, customer relationship management and billing management for SMEs and TPEs. Many customers, especially after several years without a connection, think of looking for the banking portal when they inadvertently end up on a corporate CRM. A trainer indicates that this mixture is still common even in 2024.
- Logitel Net has disappeared. If a site suggests you enter your SG IDs, increase your vigilance to avoid fraudulent attempts.
- LogiTel clearly displays telephone, management or accompaniment offers for businesses.
In case of doubt, it is better to type "Société Générale customer area" or go through the official SG site rather than using the name of old tools. Have you ever crossed pages that look very much like the original site? The customer service recommends to check systematically the portal address before any action.
How to migrate from Logitel Net to the Société Générale customer area or mobile app?
Logitel Net's disappearance in no way means that your access has disappeared: Société Générale has provided tailor-made support for all its customers, including those less comfortable with digital interactions.
Your concrete steps, step by step
Good news: if you used Logitel Net before, your customer code (8 digits) remains valid for new Societe Generale accesses, whether you're browsing on a computer or mobile app. Simply enable or reset your personal code (6 digits in general), simply by the "forgotten code or first connection" link on the official SG login page.
- Access www.societegenerale.fr by clicking on "Login" (top right),
- Enjoy an appreciated experience on the mobile SG app, rated at4,7/5on the App Store and4,3/5on Google Play; Elderly user returns bear witness to practicality even for novices,
- If you have any questions, contact your advisor, whether by agency or telephone, for full support.
A dedicated team accompanies every migration, with special attention for "old" customers. Sometimes a user is worried about changing interface: according to a network expert, between 90% and 95% of SG retirees are now using the current platforms without any particular concern, often after a small personalized workshop.
Good to know:
I recommend you always check the URL of the site before entering your information. SG will never ask you for the entire secret code by email or phone. This simple but essential verification protects you from the majority of fraudulent attempts. Only the official address starts with https://individuals.societegenerale.fr/.
Security, digital heritage and personalized support
It is better to keep in mind that security remains a top priority for Société Générale: access to accounts now requires double identification or validation via Pass Sécurité on the mobile app, which significantly reduces risks.
The advantages of the new generation of SG access
The weaknesses of the early 2000s are no longer relevant. Today, standards protect your data at every moment,
- Enhanced authentication thanks to the Security Pass: validation is done directly on smartphone during any sensitive operation (important transfer, maintenance of beneficiaries), offering a higher level of control,
- Constant Access Monitoring: Each session is secure according to rulesGDPR, with reliable monitoring and the possibility of tracing activities in the event of an incident,
- Customer service available6 days a weekoffering specific advice to users wishing to optimize their digital uses.
If you encounter a difficulty, the SG network offers personalized support. Each region has experienced advisors to guide the process, regardless of the profile. Moreover, Société Générale has a national network in 11 French regions: this system promotes real proximity for all customers. A recently migrated user said that she was able to find a particularly responsive local support for the new app.
And if the effectiveness of the mobile app questions you: it shows an average of4,4/5on AppGallery, making it a reference in the French banking world. It can be assumed, in some cases, that this popularity is as much due to ergonomics as to the personalized tracking offered by SG.
Practical and reassuring FAQ about Logitel Net and your Société Générale access
You often wonder when you change your digital habit: here are the answers to the most frequent questions, to move forward in complete serenity.
For professionals looking for an effective alternative to Logitel Net,SG Pro: the banking space that simplifies professional managementoffers features tailored to their needs.
Like Logitel Net, other services such asDirect Squirrel Savings Bank: pilot everything with your online banking areaThe evolution of digital banking tools to better meet customers' needs.
Frequently Asked Questions – FAQ Block
What is Logitel Net?
Logitel Net was the online banking portal dedicated to SG individuals, opened from 1998 to the end of 2010. This service is no longer available today.
A customer trainer sometimes reminds us that the old sites remain alive in the minds, which explains the frequent requests from customer service.
Can I access Logitel Net with my old code?
No, Logitel Net is closed. You must still keep your customer code: it is always necessary to access the SG space or mobile app. If necessary, the advisor can help you reactivate it.
(Sometimes a customer says he is surprised to be able to keep the same identifier: he is!)
I'm often wrong with LogiTel, is it serious?
Don't worry, it's common. LogiTel serves the business world (telephony, invoicing), no connection with the bank! To track your accounts, make sure to go through the right site or SG app.
Is the transfer secure?
It is better to know that migration to the new customer area strictly complies with GDPR standards, with double validation for each operation considered sensitive. Some experts believe that this system greatly reduces the risk of piracy.
Who can I contact to be accompanied?
If you are blocking or want a suitable demonstration, the number3933(a local call rate) connects you to an advisor, you can also make an appointment or ask to be called back via your SG space.
Some users report that they have benefited from custom agency sessions that greatly facilitate the handling of digital interfaces.
Comparison table : Logitel Net, SG Customer Area, LogiTel Enterprise
This summary table will allow you to instantly compare the main differences:
| Service | Public | Period | Features | Security | Status |
|---|---|---|---|---|---|
| Logitel Net SG | Personal SG | 1998 – 2010 | Balances, transfers, exchanges, courier | Customer code + secret | Obsolete, auto redirection |
| SG space / SG application | Individuals/Pros SG | Since 2010 | Full management, notifications, simulators, Pass Security | Double validation, GDPR, Security Pass | Assets (note 4.7/5 App Store) |
| LogiTel Company | SMEs, TPE (excluding banks) | Since 2008 | Phone, CRM, billing | Pro accounts, specific business | Assets (excluding SG) |
New reflex: test the Customer Space or ask to be accompanied
Logitel Net is now part of the past, but all banking services are covered – and often expanded – through your SG space or mobile app. More than 4 million users have already adopted it, and the whole SG journey aims to secure and simplify the daily lives of each customer, regardless of age.
Want to try? The "Login" button on the SG site or installation of the mobile application are immediate entry points; If necessary, an agency can accompany you. As counselors point out, the best reflex is to check the logo, the official address, and ask for help if there is any doubt. Don't hesitate to make an appointment: on the subject of digital banking, no request is useless, and each information received is an asset to move forward more calmly.