Opt for a Generali Borrowing Insurance In the case of a real estate loan, it is to build on the stability of a large European group while seeking real savings compared to conventional banking contracts. The flexibility of guarantees, attractive pricing and personalized offers attract the attention of many active customers, but the main returns mainly concern the management of claims and the level of accompaniment, which varies according to the subscription route. Here's what we can use to better identify benefits and limitations, and whether Generali fits your expectations and your profile.
Generali Borrower Insurance: Benchmarks, Reliability and Market Position

Before changing real estate loan insurance, many are wondering – is Generali really worth the detour compared to banking insurance? Nearly 100 customer reviews on Opinion-Insurances give an average score of 1,6/5, but this figure deserves a more nuanced look. On the ground, Generali offers structural guarantees, competitive tariffs (up to 18 000 € economy Some profiles suggest that this is possible) and benefits from a reassuring regulatory framework under the Lemoine Act. There is a regular contrasting customer experience, oscillating between satisfaction with price and frustration with time or relationship after subscription. It should be added that for those who hesitate to request a quote or to change contracts, the panorama deserves some concrete benchmarks.
Generali: the strength of a large group and its positioning in borrower insurance
Generali, historical insurer, has more 190 years of existence, 77 000 employees in 50 countries and 55 million customers in the world. This European giant specializes in borrower insurance, notably with the Novità contract, regularly cited by several brokers as an "accessible premium" alternative. In France, Generali is regularly praised for the possibility given to modulate the guarantees and for the quality/price ratio, whether on franchises, age limits of coverage or access for atypical profiles (senior, independent, medical history).
This dual competence institutional stability and flexibility in offers attracts as much as it raises questions. Is it wiser to prefer a big name when it comes to the economy first? This suggests that consideration should also be given to counterparties in the contract.
Generali Borrower Insurance: What one can say about his reputation
Behind the commercial argument, the analysis of customer reviews gives a concrete picture. On Opinion Insurance, Generali collects a note from 1,6/5 on 100 opinions : 41 % users attribute only 1 star, while 12 % are enthusiastic about 5 stars. In contrast, on Magnolia.fr (broker partner), more than 2,400 customers expressed strong satisfaction (4,7/5). This raises the question of the customer profile and the level of support, depending on the channel chosen to subscribe.
A few points to keep in mind:
- Criticism mainly goes back to delays in the event of an over-standardised loss or customer service impression.
- The positive points are often achieved economy, the simplicity of the change of assurance and the transparency of the online quotation path.
It should also be noted that: the advisory platform, based on testimonies and raw notes, is generally more severe than broker or expert sites, where advice and accompaniment temper negative opinions.
Most mentioned positive opinions: savings and adaptation of guarantees
Customers sometimes see savings of several thousand euro over the duration of their credit (sometimes up to 18 000 € for a couple aged 40 years over 20 years). This is the main advantage put forward by those who leave their bank for Generali: contributions fall relatively by 30 to 40 %. Many also cite the modularity of guarantees and the adaptable franchise (you can choose 90, 60 or even 30 days Depending on his situation).
"My loan insurance went back to 78 €/year 30 years for 150 000 € over 20 years, against a bank offer to 230 € per year", points out one user on BestRates. Is that really the case for everyone? Some professionals believe that this is the main strength of the product, while recalling that exclusions should always be checked.
Recurring negative notices: claims management and customer service
The black spot referred to concerns disaster management or a prolonged stoppage of work. Some borrowers report insufficient responsiveness, sometimes complex approaches and a "screening" impression before being compensated. It is in case of difficulty that the level of accompaniment becomes crucial, while at subscription the course seems fluid.
"I had to send six emails before getting a response, and almost three months to get compensation after an accident," explains a 52-year-old insured. It is also noted that some users point to a strict interpretation of exclusions for pre-existing pathologies or profiles deemed "at risk". An insurance expert recently indicated that this phenomenon mainly affects those who have not analysed the contract in detail.
Guarantees and options: Generali offer for different profiles
The relevance of a borrower contract depends on the nature and consistency of the guarantees. Generali offers all the standard coverage required by banks: death, total and irreversible loss of autonomy (PTIA), temporary incapacity for work (ITT), disability (IPP/IPT), and options such as job loss or hospitalization. Personalization makes a difference. Indeed, we find adjustable franchises and extensions for atypical profiles. Sometimes an independent customer appreciates the flexibility of the offer – especially to adjust its price.
Main guarantees: a solid basis from the initial contract
Difficult to propose wider: deaths and PTIA are included systematically; Incapacity (ITT) is present in standard (modifiable release of 30 to 180 days) and total permanent disability (LTD) covers up to 66 years. Subscription is possible 18 to 85 years in death, up to 66 years for other major guarantees. Seniors are still concerned, but it must be borne in mind that the rate increases significantly after 60 years.
| Maximum age at subscription | Death/PTIA | ITT/IPT/IPP |
|---|---|---|
| 84-85 years | Yes | Up to 66 years |
Finally, most banks place their limits on 65 or 70 years Generali therefore goes significantly further on this aspect.
Options and customizations available
Do you want a dedicated extension (hospitalization, worsening of back, psychological modules)? Generali adapts its options to each profile, whether professional or family (independent or liberal professions), and proposes to intensify or reduce the guarantees. The contract is suitable for those affected by the AERAS system for aggravated health risks and the right to be forgotten for serious diseases. A trainer recently mentioned that these adaptations are really useful, even if they do not solve all complex cases.
In bonus, we find the franchises 30, 60, 90 or 180 days. This allows you to balance your rate according to your situation – some customers hesitate a lot before choosing.
Real savings: how much against the bank?
The economic argument remains central. Thanks to the Lemoine law and personalized pricing, several customers see their monthly payments drop: sometimes until 250 €/month in important family cases. Average duration (200 000 € 20 years, 35 years), the typical gain turns around 8,000 to 14,000 €; some mention 15 000 or 18 000 € by abandoning their banking contract for Generali.
The following are some examples (data based on actual profiles):
| Profile | Insured Generali | Assumed Banker | Estimated Economy |
|---|---|---|---|
| 30 years, 150,000 €20 years | 78 €/year | 230 €/year | 152 €/year |
| 40 years, 250,000 €/15 years | 312 €/year | 470 €/year | 158 €/year |
| 60 years, 100 000 €/10 years | 568 €/year | 940 €/year | 372 €/year |
Another point: the best rates are usually reserved for records with a simple state of health and few aggravating factors (tobacco, long stops, history). It is regularly recommended to request a quotation specifically adapted to your profile.
Customer experience: strengths and limitations of the Generali contract
According to customer reviews, the journey is often divided into two parts: a fluid subscription (fast screw, short form, electronic signature) and sometimes a waiting or rigidity during a disaster. Independents appreciate the flexibility and speed of the file opening; Some seniors regret that support is considered too limited on the part of the service once the contract has been signed, particularly in the case of medical problems.
"Indisputable price and flexibility at the start... but it is better to read the list of exclusions and deadlines (free) when selecting." As with an online purchase, it happens regularly that a user discovers an important point in the conditions.
Assets regularly cited in opinions
Most satisfied insured persons refer to:
- Accelerated subscription (sometimes 24h digital signature)
- Savings that are visible on the online simulator
- Options adapted to complex files (Borrowing couples, self-employed, active seniors)
- Support appreciated by partner brokers (including Magnolia, Empruntis)
Some professionals note that this experience is mainly mentioned by those who have left a bank insurer.
Most common criticisms: delays and exclusions
On Opinion-Insurances, the score falls mainly because of two reasons: compensation delays considered too long (more than three months sometimes) and late discovery of exclusions considered too large (psychological diseases, history, certain cases of unemployment).
It is noted that in several independent brokers, these difficulties reflect caution when reading contracts, or the choice to optimize only the price without looking at detail.
Generali: What profiles are relevant... or not?
The response varies according to age, job status and client service expectations. Generali "applies" particularly to a young clientele (30-45 years old, standard health condition), first-aid or framework that wants to optimize the economy. Its access threshold (up to 85 years for the death, 66 years In contrast to competition, as does the facilitated insurance delegation.
On the other hand, the contract may disappoint for profiles with undeclared pre-existing pathologies, seeking a personalized post-sinister service or carrying a particularly complex project (repurchase, multi-loan, expatriation).
Last point to note: "If your main criterion is the rate, customization and reliability of a recognized group, the offer is attractive. But for a delicate medical record, it is best to check each exclusion and ask for a broker or a tailor-made option."
In summary: Generali, for which profiles is suitable?
| Profile | To consider Generali? |
|---|---|
| First-acceding 30-40 years old, classic health | YES (advantage and modularity) |
| Senior 60-70, short credit | YES up to 84 years, but prices increased after 60 years |
| Independent/liberal | YES, interesting options via broker |
| Medical profile at increased risk | NOT AUTOMATIC, negotiation/case-by-case review |
| Need for "concierge" service | SEE alternatives or Premium broker |
Generali Borrower Insurance FAQ: key points to decide in 2024
Don't you always know if this insurance fits your situation? Here are the main questions to see more clearly.
Is Generali a good insurance?
The company is competitive on price, flexible and regularly more covering than banks on major guarantees. But the customer experience differs significantly if you go through a broker or directly (see notes according to the subscription channel).
What do customers say about Generali?
The returns are variable: the majority of favourable opinions on the economy, gross 1,6/5 on Opinion-Assurances, strong satisfaction on Magnolia (4,7/5). Attention, especially to disaster management times and strict reading of exclusions.
Guarantees covered: which ones are included?
Death, PTIA, ITT and basic disability, options loss of employment, hospitalization, psychological or back extensions, AERAS and right to forget for serious pathologies. Adjustable franchise 30 to 180 days.
Are prices really lower than bank insurance?
Generally yes, often 20 to 40 % cheaper, gains that can range from 5,000 to 18,000 € on credit, according to profile, age or state of health.
How old can the contract be?
From 84 to 85 years in death/PTIA, disability up to 66 years. Beyond that, a specific study is required.
How to get an efficient quote?
Live via a simulator on official sites or via a broker recognized as Magnolia or Empruntis is this route that usually guarantees the best support, especially for a complex medical or pro file.
Is Generali relevant for seniors, independents or risk profiles?
Yes for active seniors and self-employed, thanks to high age limit and adaptable extensions. With regard to medical risk profiles, the presence of the AERAS device is certainly useful, but it is better to examine the contract in detail than to put it back to a promise.
Is the transfer from another insurance simple?
Yes, the change is simplified thanks to the Lemoine law, without any extra cost. It is best to ask for a quote, check the equivalence of the guarantees and then get the bank agreement: it takes a few weeks.
Quick lexicon of key acronyms
PTIA: Total and Unreversible Loss of Autonomy.
ITT: Temporary incapacity for work.
IPP/IPT: Partial or Total Permanent Disability.
AERAS: Access to Insurance and Aggravated Health Risk Credit.
Right to be forgotten: An insured person no longer has to declare certain old pathologies if he has been cured for more than 5 or 10 years.
Would you like to compare or receive specific advice? Simply run a simulation, filter the reviews by profile or ask for a specialized broker to move forward in your receipt. It is noted that the choice of a broker is often associated with a more positive experience, depending on the returns of professionals in the sector.